Cancellation Terms

You have the right to revoke this contract within fourteen days without giving reasons. The right of withdrawal is excluded for custom-made products.

The cancellation period is fourteen days from the day on which you or a third party you have designated, who is not the carrier, took or has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (myfelt GmbH, Brunnenstraße 29, 10119 Berlin, info@myfelt.de, Germany, Phone: (+49) 030-71535795) by means of a clear declaration (e.g. a letter sent by post, or e-mail) of your decision to revoke this contract. You can use the attached model withdrawal form, but this is not mandatory.

You can also complete and submit the sample cancellation form or any other clear statement electronically on our website http://www.myfelt.com/cancellation-terms/cancellation-form.html If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such revocation.

In order to comply with the revocation period, it is sufficient that you send the notice of the exercise of the revocation right before the expiry of the revocation period.

Consequences of the Revocation

If you cancel this Agreement, we will refund all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a delivery method other than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day we receive notice of your cancellation of this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you can prove that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you dispatch the goods before the expiry of the fourteen-day deadline. You bear the direct costs of returning the goods. They shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods which is not necessary for checking the nature, properties and functioning of the goods.

The right of revocation does not apply to the following contracts: Contracts for the supply of goods which are not prefabricated and for the manufacture of which individual choice or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g. desired size, individual color combinations, rug configurator, etc.).

--------------------------------------------------------------------------------------------------

Sample Revocation Form

– To myfelt GmbH, Brunnenstraße 29, 10119 Berlin, info@myfelt.de, Deutschland

– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if communicated on paper)

– Date

(*) Delete as appropriate.

--------------------------------------------------------------------------------------------------

Special Information

If you finance this contract with a loan and later revoke it, you are no longer bound to the loan contract, provided that both contracts form an economic unit. This is particularly likely if we are also your lender or if your lender makes use of our assistance with regard to financing. If we have already received the loan when the revocation takes effect, your lender will enter into our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or the return. The latter does not apply if this contract concerns the purchase of financial instruments (e.g. securities, foreign exchange or derivatives). If you want to avoid a contractual obligation as far as possible, make use of your right of revocation and also revoke the loan agreement if you also have a right of revocation for this.